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LG Split Type Aircon

7/18/2016

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Picture

Review

At first I was satisfied with the capabilities of my split type but months after It needed to be clean so I reached out my cp and dial their costumer service. The next day they were there. Forgot what company did the service.

After 1 year

I tried to contact them again for cleaning purposes and got some leakage on my aircon T_T Wonder why it has a leakage and It needed to have a "FREON" a new split type needed a "FREON"

Many months have passed 

several times my aircon had showed some symptoms of a not so good split type or maybe it was because it was built in like that. I also got a water leakage T_T even though I always contacted LG for cleaning services every 6months.

Last Year, Year 2015

I asked the LG to clean my split type again and I do regretted what had happened on that day T_T.

RNV Aircon Services of LG

did a terrible mistakes on my aircon. 
- Swing has been broken
- One of the clips has been missing (Altough they replaced it by the month of MAY 2016) Imagine it was 2015 of mid and they only replace it by 2016 of MAY)
- One of the main part of the aircon did not function. 
they went here after lunched and they finished it by 9pm T_T good thing that they stayed till it was fixed. but still they broke my aircon!!!
How did it broke ?

Well they carried my aircon wet and they already mounted it in my wall. I also told them why it was wet? I had a several experiences and they never mounted my aircon wet.

Btw they also went here every other day to check what was needed and just go that was so horrible why dont they just do their work in GO?

clips

They replaced it. SO I dont have any issues on that.

Power = may 2016

Month of May the power of my LG did not function properly T_T It gave me some headache just to push and push the power button but sometimes it doesn't work. So I asked again for the same company for them to replace the clips that they have broken and I also asked for them to repair my swing again.
I paid 450 for the Power which I do not know what it was called by that time and I also paid 350 for the check up fee + 1500 for the cleaning of my AC.

Power

They do not have the thing so they needed to take a pic of the model so there it goes again disturbing and disturbing.
After a week they went back here and brought the POWER which was "MISMATCHED"
lol can you believe it? They already took a picture and now it was "MISMATCHED"
how many times do I have to bother on their lack of capabilities!!???
after several day it was working again. And thats the time they went back to change the entire clips holder.

July 16, 2016, 2am in the morning

2 am in the morning I was awake and doing something on my comp and suddenly I heard a noise from my aircon and something is not good. I saw some fog or steam coming out in the swing. Its not an electrical issue since it doesnt smell like that. So I guess t was the freon. So I tried to contact LG to call back on me.

July 16

Didn't receive any calls so I contacted them and I spoke to one of their agents and told my problem they told they will be here by monday or tuesday. Wew! that was long T_T wish they could come fast

July 17

I tried to contact the LG and told them to bring a freon since I don't want to be disturbed again and again!

July 18 Monday

I've been trying to reached the same company that did this to my aircon but no one's was answering even though their line is busy several times. so I tried to reach the LG and spoke to some agents and asked if they could come today so he put me on hold and after a minutes he told me that the technician will go here today and I should wait for their call. After 2 hrs of waiting no one's calling my phone and its around 2:30pm so I tried to call the LG and asked what has happened. 
So the RNV called me and they told me that they couldn't come today and they will come tomorrow. I also asked for the price for the freon and it was hell so expensive without cleaning. 
Shouldn't be included in 4500 ? 
Well I tried to reached some services and asked how much they would put a freon on my split type and they told me they 1500 and the cleaning will be free. 

So I called the RNV and told them I would cancel my appointment with them and since they are the one who broke my swing they should replaced it. In that matter I was willing to pay for my broken swing but since I was so irritated I would want them to replace it. If ever they will not go here I told myseld I will spread it thru internet what have they done.

So in my next step if ever they will not replace it I will buy a new one and I will sue them maybe.

I'd been trying to reach LG

But no one's answering hahahha
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